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Title: Auto Repair Class - Learn why Wayne went back to school for automotive repair
" The students of Dunwoody
College of Technology appreciated the comments about how the customers are the
ones paying the bills and how making a concession to keep a customer happy will
pay off two or threefold down the road. How a quality checklist is a
great visual to help students understand quality and service in action in the
real world. Based on the knowledge the students absorbed they should be
able to push for more ‘shop meetings’ in their work environments."
Woodbury, MN (AutoworksMN.com) March 9th, 2011
Wayne teaches auto repair class at Dunwoody College of Technology - In class, students were treated to a brief lecture and discussion period on how making a concession to keep a customer happy will pay off two or threefold down the road. Wayne gave the students a quality checklist which was a super visual for helping the students understand auto repair quality and service in action in the real world. With the knowledge they gained, the students absorbed that they can push for and use ‘shop meetings’ as a way to improve customer care in their respective automotive repair environments. Students left with a complete understanding of what concessions they could offer and why going the extra mile for a customer promotes long term value for both the shop and the customer.
Why did Wayne get invited to teach
the class? Auto Works Automotive Service
Center in Woodbury, MN, our owner, Wayne Watson knows exactly why service,
quality, and professionalism is important for any facet of the automotive
repair industry. That’s why the service you receive at his shop is the
highest caliber possible for any type of auto repair. At Auto Works, we
pride ourselves on putting your automotive repair needs first and completing
the job satisfactorily and we enjoy sharing that knowledge with our community.
This vision of Auto Works Automotive Service center aligns perfectly with the Dunwoody College of Technology (located at 818 Dunwoody Boulevard, Minneapolis, MN 55403). Our vision is: “To provide ‘for all time’ a place where people of diverse backgrounds receive learning opportunities that prepare them for ‘the better performance of life’s duties.’ -- William H. Dunwoody, 1914
About Automotive Autoworks Service Center:
Auto Works Diagnostic & Repair Center is a family run business founded in 1993 by its owner Wayne Watson. Auto Works moved to the community of Woodbury in 1999. Wayne's passion for vehicles started at an early age and has continued through the years. He attended Dunwoody Industrial Institute in Minneapolis where he achieved and still maintains an ASE Master Technician Certification.
To see this auto repair service in action first-hand, come visit Auto Works Automotive Service Center at 380 Rivertown Drive, Suite 400, Woodbury, MN 55125. The shop phone number is: 651-578-1500. You’ll see why Wayne is such an asset to the community and an expert at providing exceptional quality and auto repair service to all of his clients.